Legal
Privacy Policy
Last updated: May 28, 2026
Norven Health ("Norven", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and telehealth services.
Information we collect
- Account and contact information (name, email, address, phone number).
- Health information you submit during intake or messaging with a provider.
- Payment details, processed by our PCI-DSS compliant payment processor.
- Device, log, and cookie data when you use our site.
How we use information
- To connect you with licensed clinicians and fulfill prescriptions.
- To operate, secure, and improve our services.
- To communicate about your care, account, and required notices.
- To comply with applicable law, including HIPAA where it applies.
Sharing
We share information with the licensed providers who treat you, the pharmacies that fulfill your prescriptions, and service providers who help us run Norven under written agreements. We do not sell your personal information.
Your choices
You can access, correct, or delete your account information by emailing privacy@norvenhealth.com. Residents of certain states (including California, Colorado, Virginia) have additional rights under state privacy laws.
Security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest. No system is 100% secure.
Contact
Questions? Email privacy@norvenhealth.com.